pay dues

Making a Payment

1. Go to www.hawthornemgmt.com 
2. In the upper right-hand corner, click Homeowner Login to be directed to your community portal.
3. On hha.cincwebaxis.com,  click Sign-In
4. If you have not registered an account yet, please do so by clicking Create Account. Otherwise enter your login information, and click Sign-In
5. Once you have successfully entered your homeowner portal, look to the top of the page and click Pay Assessments
6. Once you’ve entered your address, phone number, and email address, scroll down to the Payment Method section.
7. In this section, you will enter the amount you wish to pay and enter your payment information
   1. To Pay by Credit Card, you will enter your credit card information. 
   2. To Pay by eCheck, select the type of account you will be paying from, by clicking the arrow on the Bank Account Type box.
   3. Once you select an account type, enter your routing number, and then confirm the routing number by reentering it in the box underneath.
   4. Once you’ve entered your routing number twice, you will then enter your Bank Account Number, and then confirm your Bank Account Number by entering it again in the box underneath.
8. Once all your information is entered, you will select Submit Payment, and will then be taken to the confirmation page to finalize your payment.

Making a Recurring Payment

1. To make a recurring payment, repeat steps 1-5 as shown above.
2. On the Pay Assessments page, scroll down to the very bottom, and select New Recurring Payment. This will open the New Recurring Payment box.

1. In this box, you will enter your address, phone number, and email address. Once complete, scroll down to the Choose Payment Method section.
2. In this section, enter the amount you wish to pay and enter your payment information
   1. To Pay by Credit Card, you will enter your credit card information. 
   2. To Pay by eCheck, select the type of account you will be paying from, by clicking the arrow on the Bank Account Type box.
   3. Once you select an account type, enter your routing number, and then confirm the routing number by reentering it in the box underneath.
   4. Once you’ve entered your routing number twice, you will then enter your Bank Account Number, and then confirm your Bank Account Number by entering it again in the box underneath.

3. Once you’ve entered your payment information, scroll down to the Recurring Details section.
4. In this section, enter the frequency in which you’d like your payments to be made by selecting the drop-down arrow on the Frequency box. Select one of the following options:
   1. Select Monthly if you want your payment to be made every month. To select the day of the month you’d like your payment to be made, click the drop-down arrow in the Processing Day of the Month box, and select which day you’d prefer from the options.
   2. Select Quarterly if you want your payment to be made four times per year. You will then be given four boxes below to select the four dates on which you would like those payments to be processed. 
   3. Select Semi-Annually if you want your payment to be made two times per year. You will then be given two boxes below to select the two dates on which you would like those payments to be processed.
   4. Select Annually if you want your payment to be made once per year. You will then be given a box below to select the two dates on which you would like those payments to be processed.
5. Please be aware that when your billing year is over, your payments will not automatically renew for the following year UNLESS you check the box labeled “Please check this box to automatically renew your recurring payment dates each year”
6. Once all your information is entered and you’ve selected how often you’d like your recurring payments to be made, you will click the Submit Payment button, and will then be taken to the confirmation page to finalize your payment.